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Frequently asked questions
Do you offer Refunds or Returns?
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
For detailed information please review our refunds and returns policy
Are The Balls Suitable For Small Kids?
Yes, the balls are suitable for children of all ages. We do suggest keeping the small parts like batteries away from small children but once installed they are secure and safe for younger children
Do your balls Glow All the time?
Our balls are impact activated and will stay illuminated for approximately 30 seconds if left stationary. The reason for this is to conserve battery life and to ensure you do not have to change batteries very often.
How Long Do The Batteries Last?
The batteries are very robust and built to last. The average life of the batteries are approximately 30 hours. We also include a spare set of batteries with the initial purchase.
Are The Balls Waterproof?
Yes the balls are waterproof, in fact they make a great night time game in the pool.
How To Purchase A Gift Card?
Please contact support we will be happy to assist you further
What if we have other questions
We’re happy to help. Contact [email protected] with any other questions you may have.